At Cahlah, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you interact with our website, purchase products, or engage with us in other ways. By accessing and using our website, you agree to the terms outlined in this policy.
Collection of Personal Information
When you visit our website or make a purchase, we may collect certain personal details to provide a seamless shopping experience. This may include your name, email address, phone number, billing and shipping addresses, payment details, and any other information necessary to process your order. Additionally, we may collect technical data such as your IP address, browser type, and device information to analyze site usage and improve your experience. Cookies and other tracking technologies may also be used to collect information about your interactions with our website, such as browsing patterns and preferences.
How We Use Your Information
The personal information we collect is used to fulfill orders and provide services that are most relevant to you. This includes processing your payments, shipping orders, and managing customer service requests. Your contact information may also be used to send you updates regarding your order, promotions, or new products that we think may interest you. We may also use your data to improve our website, understand user trends, and develop features that enhance the shopping experience. If you opt-in to receive marketing communications, we may use your details to send you promotional emails or newsletters about our latest offerings.
Sharing of Information
We respect your privacy and will not sell, rent, or share your personal information with third parties for marketing purposes. However, in order to provide the services you request, we may share your data with trusted third-party service providers, such as payment processors, delivery companies, or marketing platforms. These third parties are obligated to keep your information confidential and are not authorized to use it for any purpose other than to assist us in fulfilling your order or providing services you’ve requested. In certain cases, we may be required to share your information with law enforcement or regulatory authorities to comply with legal obligations.
Security of Your Data
We use a variety of security measures to safeguard your personal information. These measures include encryption, firewalls, and secure socket layer (SSL) technology to ensure that your data is transmitted securely. While we take steps to protect your information, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security. Rest assured, we are committed to keeping your data safe and will take prompt action if a data breach occurs.
Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to improve user experience, analyze site usage, and personalize content. Cookies are small text files stored on your device, which help us remember your preferences and track your browsing activities. You can manage your cookie preferences through your web browser settings, including the option to block or delete cookies. Please note that disabling cookies may affect your ability to use some features of the website.
Third-Party Websites
Our website may contain links to third-party websites. We do not control the content or privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit, as they may have different practices from those outlined in our Privacy Policy.
Changes to Our Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time. Any changes will be reflected on this page, and the date of the latest update will be noted at the top of the policy. We encourage you to periodically review this policy to stay informed about how we are protecting your information. Continued use of the website following any changes to this policy constitutes your acceptance of those changes.
Contact Us
If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, please don’t hesitate to contact us at:
Email: shop@cahlah.com.au
